Some people who have requested access to our product have received unsolicited private messages from me on social media. In these messages, I asked them if they received my onboarding invitation email since I did not receive an email response from them. On my own behalf and on behalf of our team, I apologize to these people for any inconvenience and discomfort caused.

We will change our approach to interacting with new users who request access to the product so that this does not happen again in the future.

Yours faithfully,
CEO RedForester
Alexander Petrov